Student Services
Over 25 Hours Of Orientation
Every new Aspen University faculty member completes a series of training that prepares them for both online pedagogy and digital tools needed to maximize the impact of the curriculum.
Online Classroom Leaders
We train Aspen University faculty to demonstrate an expert-level understanding of Aspen’s Learning Management System (LMS). We also coach instructors on best practices for providing audio/video feedback in the Virtual Classroom and 1-on-1 office hours plus other ways to make the online classroom more interactive and engaging.
Engaged & Responsive
The best way to support you in an online environment is to be present. Receptive faculty, advisors, and administrators are trained to be engaging and responsive. Instructors prioritize giving prompt feedback and extra assistance — or encouragement — when you need it.
Faculty’s Self-Assessment
SSM University faculty members reflect on their level of engagement within their courses. We use these reflections as baseline data for future comparisons and growth.
End of Course Surveys
Students play a big part in faculty development. At the end of each course, students provide anonymous feedback through an automated survey. We share this feedback with faculty and university staff to help strengthen the learning experience for students.
Performance Tracking
We’ve created a Classroom Engagement Rubric that carefully assess faculty effectiveness. Each faculty member is scored on five main characteristics as they teach their courses. Deans conduct follow-ups with faculty to discuss the results and strategies for improvement.
Academic Support Hub
Academic Support Hub
Comprehensive student support services designed to enhance academic success, learning access, career growth, and overall student experience.
Academic Advising
Students receive guidance to support planning, module selection, and successful progression toward graduation in accordance with institutional policies.
Student Information & Resources
Access academic information, policies, guidelines, and resources required for a successful academic experience.
Important Student Contacts
Find contact information for departments, administration, technical support, and student services for assistance.
Academic Calendar
View schedules including academic terms, module timelines, examination periods, and submission deadlines for all students.
Classroom LMS
Access the SSM Dallas online learning environment for lectures, assignments, communication, and academic activities.
Technical Support
Dedicated technical assistance is available to support access to platforms, resolve system issues, and ensure uninterrupted learning.
Technology Requirements
Review the technical specifications required to access the online learning environment and participate effectively in courses.
Library Access
Students have access to digital libraries, research databases, and academic publications to support coursework and independent study.
Swiss Coaching
Students benefit from personalized coaching and mentorship designed to support personal development, leadership growth, and professional success.
Order Official Transcripts
Request official academic transcripts and documentation through the designated institutional process for verification purposes and records management.